Terms & Conditions

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Bluway Auto Transport LLC

1. Acknowledgment and Binding Acceptance

By electronically or physically signing this Agreement, submitting an order, or requesting services from Bluway Auto Transport LLC (“Company,” “we,” “us,” or “our”), the Client (“you” or “your”) acknowledges that they have read, understood, and unconditionally agreed to all terms and conditions set forth herein. If you do not agree to these terms, you may not use our services.

2. Brokerage Role and Scope of Services

Bluway Auto Transport LLC acts solely as a licensed auto transport broker. We arrange transportation through independently contracted and properly licensed motor carriers (“Carriers”). At no time does Bluway Auto Transport LLC operate as a motor carrier, transport vehicles, take possession of vehicles, act as a bailee, or function as an insurer. Our obligation is strictly limited to identifying, engaging, and coordinating with a Carrier willing to transport the Client’s vehicle.

3. Quotes, Pricing, and Payment Terms

All quotes provided are estimates only based on current market conditions and do not constitute a guaranteed price. Market-driven factors such as carrier availability, route demand, fuel costs, weather, or operational constraints may require a price adjustment. If a price adjustment is required, the Client will be notified and must provide approval before proceeding. If the Client declines a revised price, either party may cancel the order. Any deposit paid shall be refunded only if a Carrier has not yet been assigned.

Payment Terms:

  • An initial broker fee/deposit is required at time of order and is payable by debit or credit card.
  • Remaining balance is paid directly to the Carrier at delivery in cash, certified check, or money order.
  • Once a Carrier is assigned, the deposit is earned and non-refundable as compensation for brokerage services already rendered.
  • Client agrees not to initiate chargebacks for services rendered or partially rendered.
  • In the event of a chargeback, Bluway Auto Transport LLC reserves the right to immediately cancel any active order, report the debt to collection agencies, and pursue civil recovery including court costs, attorney’s fees, and processing fees.

4. Client Commitments and Restrictions

Client agrees not to list, repost, or broker the same vehicle with another company while Bluway Auto Transport LLC is actively working on the order. Any cancellation or modification must be submitted in writing to info@bluwayautotransport.com before Carrier assignment. Once a Carrier is assigned, any Client-initiated cancellation may result in a cancellation fee up to the full quoted transport cost.

5. Pickup, Delivery & Transit Timeframes

All pickup and delivery dates are estimated only and not guaranteed. No guaranteed pickup or delivery dates exist unless expressly stated in writing and purchased as a premium service. Delays caused by weather, mechanical issues, traffic, road closures, driver illness, or other uncontrollable events do not constitute breach of contract and do not entitle Client to refunds or compensation.

6. Vehicle Preparation and Personal Items

Client must ensure:
  • Vehicle is operable unless disclosed otherwise
  • Fuel level between ¼ and ½ tank
  • No more than 100 lbs of personal items in trunk or rear cargo area
  • Personal items are transported at Client’s risk and are not covered by Carrier insurance.
  • Client must remove toll tags, disable alarms, and provide keys. Client is responsible for damages resulting from improper preparation.

7. Carrier Liability, Insurance & Damage Claims

Carrier liability begins at pickup and ends at delivery as documented on the Bill of Lading (BOL). Carriers are required to maintain cargo insurance ranging from $100,000–$250,000 depending on Carrier. Client must inspect vehicle at delivery and note any damage on the BOL. Damage claims must be submitted directly to the Carrier within 15 days of delivery. Bluway Auto Transport LLC does not adjudicate claims but may assist with documentation.

8. Limitation of Liability

Bluway Auto Transport LLC’s maximum liability for any claim shall not exceed the amount of the broker fee paid. We shall not be liable for indirect, incidental, special, punitive, or consequential damages including loss of use, lost income, or inconvenience.

9. Force Majeure

Bluway Auto Transport LLC shall not be liable for failure or delay caused by events beyond reasonable control including natural disasters, acts of God, strikes, government actions, pandemics, or war.

10. Governing Law & Arbitration

This Agreement shall be governed by the laws of the State of California.

Any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Arbitration shall take place in California.

Both parties waive the right to jury trial and class actions.

11. Indemnification

Client agrees to indemnify and hold harmless Bluway Auto Transport LLC, its owners, employees, and contractors from any claims, losses, damages, or expenses arising from Client’s breach of this Agreement.

12. Communication Consent

Client consents to receive communications via phone, SMS, and email regarding their order and service updates.

Marketing messages require opt-in and may be opted out at any time.

13. Severability

If any provision of this Agreement is deemed unenforceable, remaining provisions shall remain in full force and effect.

14. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior communications or agreements.

About Us

At Bluway Auto Transport LLC, we understand that shipping a vehicle is more than just moving metal. It’s about trusting a company with your prized possession, your essential equipment, or a cherished piece of freedom.

Contact

MC No. 1795327
USDOT No. 4528500

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